InterAge Intern - Lifelong Learning Institute (Chesterfield)

About Virginia Commonwealth University

VCU is a public research university unlike any other, dedicated to serving the needs of students and patients. We’re home to creativity, teaching, discovery and healing. Our location in the heart of downtown Richmond, Virginia, means the nonstop energy of our city ignites our innovation and provides unlimited opportunities for our students.

We are the university for Virginia. We know that the unique backgrounds and experiences of the VCU community are what drive the university forward. Together, we’re forging a future that is built by us. Here, artists and engineers, doctors and designers come together to reimagine the human experience and tackle the problems of tomorrow.

VCU’s mission drives us to remain dedicated to the success and well-being of our students, patients, faculty, staff and community.

Welcome to VCU. A world unlike any other.

Job Description and Duties

Under the direction of the Executive Director, the InterAge Intern position is a well-rounded role that supports the overall daily success of the Lifelong Learning Institute in Chesterfield, including a special emphasis on InterAge courses and communication. A willingness to be flexible and work synergistically with the Executive Director, office staff, faculty, volunteers, and members ensures the success of this role. This role also requires good mental and physical condition, with the ability to stoop, bend and lift objects, such as tables, chairs, and A/V equipment.

• InterAge course support and communication
• Process membership applications, both online and paper
• Process class registrations and withdrawals, both online, e-mail and paper
• Review Over/Under and Error Reports
• Send class confirmation report to members at registration and with each add/drop
• Ensure all new e-mails are entered into newsletter system
• Prepare weekly calendar of classes and distribute to various people
• Support the publication of the weekly newsletter with calendar of classes and other articles
• Prepare classroom signs and rosters
• Answering incoming calls
• Greet members and visitors, answer questions as needed and provide information
• Give tours to potential members and faculty
• Log payments for membership and other fees
• Make copies for classes
• Provide instructor and class support, to include equipment and tables/chairs setup
• Distribute, gather and file course evaluations
• Support volunteers with various tasks

Required Qualifications

• Three years of college-level coursework with a focus in Sociology
• At least one year of experience using Microsoft Office (Word, Excel, Access, Outlook, Publisher)
• Ability to adapt to a changing environment and handle multiple priorities
• People skills and organizational skills
• Good communication skills
• Experience with lifelong learning organizations such as LLI Chesterfield or similar
• Demonstrated experience working in and fostering an environment of professionalism, respect, and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as an employee at VCU

Preferred Qualifications

• Leadership and management experience preferred

Artificial Intelligence (AI) is not to be used as part of the application submission or process.