Lead Police Dispatcher

  • https://jobs.vccs.edu/postings/87043
  • Fairfax County, Virginia, United States
  • Police and Public Safety
  • Northern VA Community College

Title: Lead Police Dispatcher

Agency: Northern VA Community College

Location: Fairfax County - 059

FLSA: Nonexempt

Hiring Range: $60,000 - $70,000

Full Time or Part Time: Full Time

Additional Detail


Job Description:
General Description:
This position is responsible for performing a variety of communications and operational tasks in support of public safety, law enforcement, and security operations, linking those in need of assistance to those who render assistance.

The NOVA Police Department is established as a college-wide entity with the responsibility to maintain safety and security of all employees, students and visitors, and property owned or controlled by the College. As such, all police department employees are subject to short-term and long-term reassignments that may include different locations, rotating schedules and duties dependent on the needs of the department and/or staff professional development.

Duties and Tasks:
  • Provide technical support and perform professional work related to the operation and support of computer hardware, peripherals and software applications for the College Police Communications Center operations.
  • Develop, plan, implement and monitor training of new employees in accordance to DCJS and APCO guidelines.
  • Provide administrative and operational support in the development, implementation, maintenance and evaluation of employees through a comprehensive quality plan.
  • As designated “essential” position, report for duty during holidays and times when the College is closed due to inclement weather or other events.
  • Operate police/emergency communications equipment in accordance with existing guidelines.
  • Process requests for service by telephone and in person.
  • Maintain computerized daily communications logs.

Must be able to pass a fingerprint-based criminal background check.
Minimum Qualifications:

KSAs:
  • Ability to successfully complete initial DCJS approved Dispatcher/Communications Training
  • Ability to successfully complete Departmental Field Training
  • Ability to acquire and maintain NCIC/VCIN full access operator certification
  • Ability to successfully complete department required or DCJS required In-Service Training
  • Ability to follow instructions and perform with minimum supervision
  • Ability to multi-task various job functions
  • Ability to handle stress under emergency situations
  • Ability to type 30-35 words per minute
  • Computer skills to include Windows and varied police related software applications
  • Good organizational skills
  • Good oral and written communication skills
  • Computer skills to include technical skills of current applications and college IT structure as it relates to College Police Communications Center computer operations.
  • Possess a good geographical knowledge of the six NVCC Campuses including surrounding roadways

Minimum Work Experience:
  • Prior Public Safety Dispatching/Call Taker experience.
  • Successful completion of the written telecommunicator assessment.
  • No criminal record
  • Must be a United States citizen or have been a lawful resident of the United States for the past 10 consecutive years
  • Possess a High School Diploma or equivalent (GED).
  • Successful completion of a thorough background investigation
  • Certification as Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator, Communications Training Officer, within 18 months of appointment.
Additional Considerations:


  • VA Department of Criminal Justice Services (DCJS) Communications Officer Certification
  • VCIN/NCIC Full Access Operator
  • APCO Telecommunicator I Certification and/or other APCO certifications.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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