Licensing Support Specialist

Licensing
Support Specialist

Position #00112

Salary: $47,000

Status: Non Exempt

Location:
Onsite at the Virginia ABC Headquarters in Mechanicsville

Join a team
crafted of Virginia's top Shelf talent! The Virginia Alcoholic Beverage Control
Authority is currently seeking application for the License Support Specialist
to initialize and conduct examinations of applicants applying for ABC licenses.
This position is assigned to the Bureau of Law Enforcement’s License Records
Management section.

line-height:normal">Our Mission

line-height:normal">Virginia ABC generates a reliable stream of revenue for
Virginia and promotes public safety through the responsible sale and regulation
of alcoholic beverages.

line-height:normal">

line-height:normal">Our Vision

line-height:normal">To bring good spirits and excellent service to Virginia.

line-height:normal">

line-height:normal">Our Values

line-height:normal">Accountability - Service - Integrity - Performance
Excellence

Areas of
Responsibility

Duties include
researching, imaging, indexing licensee and regional data, entering data into
automated systems while analyzing and correcting data in the bureau’s database
systems. The position will work with regional offices and personnel to ensure
that retail applications are researched, taxes and fees processed and licensee
criminal records and files are properly maintained. This position will interact
with bureau management, supervisors, applicants, corporate officials, attorneys
and the general public.

Qualifications

• tab-stops:list .5in">The selected candidate should have comprehensive
  knowledge of relevant state and federal laws, regulations and agency
  policies relative to corporations, partnerships and ABC licensing.


• tab-stops:list .5in">Knowledge of computer systems such as Microsoft
  Office suites, automated databases, proper use of English grammar,
  punctuation, spelling, composition, fundamental math including basic
  statistics are essential.


• tab-stops:list .5in">Experience performing data entry, preparing reports,
  presenting the contents verbally and in writing is needed along with the
  ability to exercise independent judgment.


• tab-stops:list .5in">Applicants must have the ability to work
  independently, maintain a high level of confidentiality, handle stressful
  situations while maintaining between 60 to 80 retail applications at one
  time, compile and analyze pertinent information and be able to distinguish
  between relevant and irrelevant information to arrive at logical
  conclusions.


• tab-stops:list .5in">The ability to multi-task, utilize time management
  skills and organization is a must.


• tab-stops:list .5in">Excellent customer service and problem solving skills
  are paramount.

Preferred
Qualifications

• tab-stops:list .5in">Include proficiency in Spanish and English, the
  ability to correspond with several different levels of the general public
  in both written and verbal communication.


• tab-stops:list .5in">The ability to follow instructions, both verbally and
  in writing; knowledge of related enforcement investigative programs,
  policies and procedures; skill in using advanced personal computer
  applications such as complex spreadsheets, database packages, statistical
  packages, office automation software, the Internet, and other software
  products required to fulfill the responsibilities of the position.


• tab-stops:list .5in">The ability to correspond with several different
  levels of the general public in both written and verbal communication is
  important.


• tab-stops:list .5in">Applicant must be able to follow instructions, both
  verbally and in writing.

We offer:

• tab-stops:list .5in">Excellent work/life balance.


• tab-stops:list .5in">Average work week is 40 hours.


• tab-stops:list .5in">14 paid holidays and PTO is earned every pay period.


• tab-stops:list .5in">Affordable healthcare with employer contributions;
  See benefits package.


• tab-stops:list .5in">Virginia Retirement System (VRS) benefits.


• tab-stops:list .5in">College Tuition Reimbursement program.

Authority
employees are covered under the Commonwealth’s benefits package and VRS.
However, Authority employees are exempt from the Virginia Personnel Act and the
Virginia Public Procurement Act.

The Virginia Alcoholic Beverage Control Authority does not provide sponsorship. We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process. The selected candidate must pass a criminal background check.

VA ABC is a Military-Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion

For full consideration, all applicants must fully complete all sections of the online application. A resume will not substitute for an incomplete application.

Applicants have rights under Federal Employment Laws: Family and Medical Leave Act (FMLA) Know Your Rights Poster ; and Employee Polygraph Protection Act (EPPA)
We are an equal opportunity employer without regard to sex, race, color, religion, national origin, age, sexual orientation, political affiliation, veteran status, or disability. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply.

ABC will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application and/or interview process.

All employment offers are contingent upon compliance with Form I-9 completion timeliness and confirmation of employment authorization by E-Verify and criminal history record checks are required prior to employment.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: DARS or call DARS at 800- 552-5019