Night Manager of The Edgar Shannon Library

The University of Virginia Library invites applications for a Night Manager of The Edgar Shannon Library to support the Information Services and Spaces team. The Information Services and Spaces team provides our patrons with access to collections, resources, and spaces as well as high-quality service to support them.

Working in the Information Services and Spaces (ISS) team, this detail-oriented position provides management of the Shannon Library during the evening operating hours. This position oversees and supervises student workers at both Shannon Library service desks in support of patron services. The incumbent will also provide direct patron services during the evening hours. This position reports to the Shannon Library Public Services Manager. The Night Manager will work an alternate work schedule from Sunday through Thursday nights, from 6pm to 2am.

What you will do:

Night building management

• Oversees Shannon Library operations at night. Conducts preventative patrols. Contacts University Police and Facilities Management as needed, to ensure safety, security, and comfort of library patrons. Reports incidents to supervisor and other library staff. Communicates relevant information to ISS and Shannon Library stakeholders as appropriate. Always uses sound, responsible judgment.
• Troubleshoots basic problems with desktop computing, printing/copying service, classroom audio/video, and reports unresolved issues to appropriate staff. Initiates help requests within and outside the library.
• Monitors student employee performance at night. Handles any tasks that require staff-level authority. Works with Shannon Library Public Services Manager to align on expectations for student employees

Circulation Services

• Circulates books, videos, and equipment to patrons. Grants exceptions to circulation policy when appropriate. Answers questions related circulation problems and patron accounts.
• Performs quality-control work to maintain accuracy of hold shelf.
• Locates books and videos missing in-transit.
• Answers circulation email correspondence with patrons, when assigned by supervisor.
• Pulls books from stacks for LEO requests.
• Performs multiple daily tasks related to the maintenance of the hold shelf.
• Completes regular checks of circulating equipment.
• Checks multiple forms completed by student workers to ensure accuracy.

Reference and Customer Service

• Conducts catalog searches to identify a variety of texts, access library resources, and locate specific materials for library patrons.
• Provides customer service to library patrons with identifying and using appropriate library resources and online data collections.

ISS Teamwork and Special Duties

• Works with other evening supervisors to ensure a consistent and high-quality library experience across libraries in the evenings.
• Works with Information Services and Spaces team to coordinate circulation policies, procedures, and documentation (including adding to Public Services Wiki). Contributes to discussion of procedures and policies within ISS (e.g., staffing, hours).
• Special duties as needed.

About the University of Virginia Library:

The University of Virginia Library is here to ensure that the University community has the information it needs for teaching, research, and personal enjoyment and enrichment. Regularly ranked in the top quartile of ARL libraries, UVA Library has six locations, more than 220 staffers, and more than 100 student employees. Additionally, as a major research institution, the Library regularly collaborates with professional organizations such as the Virtual Library of Virginia (VIVA), Virginia Library Association, Association of College and Research Libraries, and others.

The University of Virginia Library is committed to a culture of mutual respect, civility, inclusiveness, cooperation, mindfulness, accountability, and acceptance of individual differences. Departments and individuals are expected to work together, both in professional collaborations and in creating a culture where all can thrive.

Required Qualifications:

• Bachelor's degree. Relevant experience may be considered in lieu of a degree.
• At least one year of library experience.

Preferred Qualifications:

• A working understanding of library classification systems, like the Library of Congress Classification System.
• Experience using library catalogs and databases.
• Experience using integrated library systems and other library technology.
• Experience working with student workers.
• Experience working with the public or in a customer service position.
• Demonstrated ability to work both independently and as part of a team.
• Must be able to communicate verbally and in writing in a clear manner.
• Must be able to provide service to library patrons (in person and via telephone) in a courteous, efficient manner.

The UVA Library is interested in reviewing candidates with a broad range of experiences, education, and qualifications. If you are excited about this role but your past experience doesn’t align perfectly with every preferred qualification in the job description, we encourage you to apply anyway.

Anticipated hiring range: $17.00 - $21.00 per hour, commensurate with education and experience.

Anticipated start date: End of July 2025.

This position is located in Charlottesville, VA and will remain open until filled.

TO APPLY:

Please apply through Careers at UVA, and search for R0072486. Internal applicants must apply through their UVA Workday profile by accessing the Jobs Hub app. Applicants must complete an application online with the following documents:

• Cover letter to include your interest in the position and your knowledge, skills, abilities, and experiences
• CV/Resume

***Please note that you MUST upload ALL documents into the CV/Resume box. Applications that do not contain all of the required documents will not receive full consideration. ***

The selected applicant will be required to complete a background check prior to their first day of employment per university policy.

References will be completed via UVA’s standardized process Skill Survey. A total of five references will be requested via SkillSurvey during the final phase of the interview process.

For questions about the application process, please contact Karon Harrington, Academic Talent Recruiter, fak3ph@virginia.edu or Will Wyatt, Shannon Library Public Services Manager, at wdw5ch@virginia.edu .

PHYSICAL DEMANDS:

Ability to push a full book cart and lift 15 pounds. This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.