Operations Manager

Provides comprehensive administrative support to the department while ensuring compliance with university, college, and departmental policies and guidelines. Oversees all administrative faculty personnel processes, including recruitment, hiring, promotion and tenure, and faculty activity reporting. Manages high-level departmental operations and serves as the primary point of contact for faculty-related matters. Supervises departmental staff, including hiring, leave reporting, and performance planning and evaluation. Prepares and submits detailed reports on departmental activities for university stakeholders and beyond.

• Demonstrated ability to interpret university policies and procedures, with the ability to implement and apply them effectively
• Proven ability to work independently, prioritize tasks, and make decisions in a dynamic environment.
• Experience in developing and implementing office procedures and guidelines to enhance operational efficiency.
• Strong writing skills with experience composing professional communications and detailed reports.
• Advanced proficiency in word processing and spreadsheets software, with attention to accuracy and formatting.
• Skilled in managing and maintaining confidential records in accordance with established record-keeping protocols.
• Excellent interpersonal, organizational, and communication skills, with the ability to collaborate effectively with individuals of varying backgrounds and operational needs.

• Bachelor's degree or Associate’s degree or equivalent combination of education and experience demonstrating a solid understanding of academic office operations
• Familiarity with Banner or similar administrative systems is highly desirable.
• Experience with or willingness to learn basic web page creation and maintenance.
• Training and hands-on experience with personnel hiring processes.
• Knowledge of immigration procedures and related documentation is a plus.

3

Non-Exempt: Eligible for overtime

Regular

Commensurate with experience 

40

November 10, 2025

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually.

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