PH Outreach Worker Senior-Interpreter #07235

Title: PH Outreach Worker Senior-Interpreter #07235

State Role Title: Direct Service Associate III

Hiring Range: $40,000-$52,000

Pay Band: 3

Agency: Virginia Department of Health

Location: MT ROGERS -TW

Agency Website: www.vdh.virginia.gov

Recruitment Type: General Public - G

Job Duties

Mount Rogers Health District is looking for a Public Health Outreach Worker-Interpreter to assist us with providing services to the Spanish speaking clients in our health district. The interpreter will assist with interpretation in a variety of clinic settings including family planning, immunizations, STI testing and treatment, car seat trainings, WIC programs and more.

Facilitates service delivery to clients in a health district or other direct service work unit by interpreting and translating language to staff and clients. Duties typically associated with overall service delivery are well defined and include obtaining patient history, providing basic health education, explaining various routine assessments, diagnostic and treatment processes and identifying other social or financial service providers to contact for assistance. Provides general administrative tasks and may serve as a lead in the following areas- manages Spanish language phone line, creates and manages interpreter schedule to provider in-person interpretation during for clinics and coaches internal/external interpreter staff. The position provides comprehensive case management with a focus on quality of patient outcomes utilizing local and health department referral services. May be responsible for coordinating interpreter clinic schedule coverage for appropriate programs. Provides car seat training as a certified Car Seat Trainer. Effectively provides cultural awareness to VDH staff. Supports TB, Family Planning, Sexually Transmitted Infections, WIC, Early Intervention, Immunization, etc.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Bilingual English/Spanish (verbal and written); ability to work with ethnically diverse populations and at-risk families with multiple health needs; must be positive, exercising good and independent judgment in dealing with children and adults; ability to operate basic office equipment; ability to translate medical information correctly into vocabulary that the family can understand; remain within role boundaries, be accepting and non-judgmental in working with families
• Must be able to provide own transportation
• Must be able to obtain and maintain Car Seat certification
• TITLE X (Family planning) training is required annually
• Skill in interviewing, counseling, teaching and using audio-visual equipment is required
• Must be able to communicate effectively both orally and in writing

Additional Considerations

• Specific training in providing interpreter and translation services preferred
• Experience working with case management, translation, outreach worker preferred

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.
It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Jessica Bennett

Phone: N/A

Email: jessica.bennett@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.