Process Improvement Analyst

Title: Process Improvement Analyst

State Role Title: 13-1111

Hiring Range: $70,000 - $85,000

Pay Band: NV 5

Agency: Virginia Department of Health

Location: PRINCE WILLIAM-EH & VITAL REC

Agency Website:  https://www.vdh.virginia.gov/prince-william

Recruitment Type: General Public - G

Job Duties

The Process Improvement Analyst increases the agency’s capacity to achieve its goal of Virginia becoming the healthiest state in the nation by improving the efficiency and effectiveness of business operations. The incumbent will lead, develop, and communicate strategies for improving operational efficiency and effectiveness. This position supports and assists with the following: establishes and promotes a culture of quality improvement (QI) within VDH by leading and coordinating QI efforts; conducts training for VDH staff across the Commonwealth on quality improvement and process improvement; and leads specific quality improvement or process improvement efforts and teams.

The Prince William Health District is a growing, diverse, and dynamic community in
Northern Virginia located approximately 30 miles from Washington, D.C. As part of the
Virginia Department of Health, we offer 13 paid holidays, medical, dental, vision and life
insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation
Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

•Experience in performance or quality improvement; research and evaluation techniques and management processes
•Experience implementing cross functional process improvement principles
•Progressive experience in business analysis and project management with analytical, critical thinking, problem-solving experience and/or conflict resolution experience or similar experience
•Ability to establish and maintain effective and productive working relationships with management and staff within a large and complex organization
•Demonstrated ability managing complex communications
•Skilled in communicating effectively orally and in writing at all levels throughout the organization and facilitating group projects
•Excellent Microsoft office suite skills to include Excel, Word, PowerPoint, Outlook
•Demonstrated ability creating tables, dashboards and reports from analyzed data presented to stakeholders
•Strong organizational skills with excellent, professional verbal and written communication ability
•Ability to plan, conduct and present findings and recommendations of process improvement projects

Additional Considerations

•Knowledge and training in business administration, public administration, health administration, project management, or other related field
•PMP certification

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Antonio Martin

Phone: 703.792.6300

Email: antonio.martin@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.