Program Support Tech Senior: Offender Management Services #00172

Title: Program Support Tech Senior: Offender Management Services #00172

State Role Title: Admin and Office Spec III

Hiring Range: $39,768.00 - $56,453.00

Pay Band: 3

Agency: Dept of Corr - Central Admin

Location: DOC Headquarters

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Program Support Technician Sr. ensures accurate and appropriate responses for the Court & Legal Manager are generated to include inquiries from inmates, attorneys, institutional staff, and other government agencies. Assists with communication to the jails, external partners, and stakeholders. Provides support to the Attorney General’s Office to coordinate the preparation of affidavits and court responses. Provides responses to inmate grievances for the Court & Legal Manager and Chief of Operations.

Minimum Qualifications

High school diploma or equivalent. Experience in office administrative principles and systems. Demonstrated skill in operating computer and other office equipment. Ability to communicate effectively both internally and externally. Demonstrated ability to access, interpret, and maintain automated files. Ability to collect, organize, and document information. Ability to work independently with minimal supervision. Ability to analyze and resolve problems with general guidance from supervisor. Ability to research and respond to diverse requests involving inmate records.

Additional Considerations

Advanced knowledge in criminal justice, corrections, business, management, administration, legal concepts or related field.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

If selected as a finalist with the VADOC, candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police, FBI); local agency checks; employment verification; verification of education (relevant to employment); credit checks; and other checks based on the position.

Drug Testing Requirements: Applicants applying to a designated safety sensitive position are subject to a pre-employment drug screen. Marijuana use is prohibited for positions that require possession of a firearm or a Commercial Driver’s License in the performance of official duties such as Corrections Officers, Probation Officers, Tractor Trailer Drivers and others.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginia’s Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed, emailed, faxed, or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VADOC is an EEO employer and is committed to supporting workforce diversity, equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VADOC values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply. Click here for more information: Virginia Values Veterans (V3) Program - Virginia Department of Veterans Services

Contact Information

Name: Human Resources

Phone: 804-345-3445

Email: EMAILED APPLICATIONS/RÉSUMÉS / WILL NOT BE ACCEPTED FOR THIS POSITION

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.