PROGRAM SUPPORT TECHNICIAN

Title: PROGRAM SUPPORT TECHNICIAN DSP02028

State Role Title: Admin and Office Spec III

Hiring Range: Negotiable and commensurate with experience

Pay Band: 3

Agency: Department of State Police

Location: North Chesterfield, Virginia

Agency Website: vsp.virginia.gov

Recruitment Type: General Public - G

Job Duties

About the Position:

The Virginia State Police (VSP) is seeking to hire a Program Support Technician in our Criminal Justice Information Services Division at our Administrative Headquarters in North Chesterfield, Virginia. The successful candidate will maintain document compliance of current sex offenders with the laws that govern the registry. Conducts data review, research, and analysis using various databases in accordance with §9.1-900 through §9.1-918 of the Code of Virginia. Oversees key administrative functions of the Sex Offender Registry, including offender notifications, registration updates, investigative case processing, and records management. Manages correspondence, verifies data accuracy, and responds to inquiries from offenders, law enforcement, and the public.

About the Agency:

We are seeking to expand our diverse team of change makers and innovators. As a member of the VSP family, you would make a difference by serving every city, county, town, resident, and visitor of the Commonwealth through supporting our vast public safety mission. Challenge yourself to make a difference today by applying for a career with VSP!

VSP embraces inclusion and diversity in our workforce and in the protection of all people. We embrace our tradition of professionalism and excellence, and we are excited for our future as we continue our journey to become a best-in-class state government agency. We are firmly committed to our family-like culture and are seeking to expand our team.

Minimum Qualifications

•Working knowledge of general office practices and procedures.
•Skilled in using a personal computer; Microsoft Office applications; and typing.
•Ability to research and analyze information and make logical decisions based on policies, procedures, and laws; perform research on questionable data by applying established procedures from training and learn laws regarding registration requirements; apply general knowledge of computer functions; to exercise independent judgment and apply prescribed policies and procedures; to follow written and verbal instructions; to pay close attention to details; work independently and as part of a team; to interact with the co-workers, general public, and others contacted internally and externally in the course of work; and to communicate effectively orally and in writing in English.
•High school graduation or GED equivalent.
•Experience in researching and analyzing data from a variety of sources to determine validity and identify missing elements.
•Requires Virginia Criminal Information Network (VCIN) certified, which requires either United States citizenship or a lawful permanent resident of the United States and eligible for naturalization.

Additional Considerations

N/A

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Elements of the selection process include the screening of application(s); the interviewing of qualified candidate(s), to include pre-employment testing, a presentation and/or a work sample, if applicable; salary negotiation(s) if applicable; a background investigation; and a medical evaluation if applicable. The anticipated duration of the pre-employment process is determined by the successful completion of the above items.

Applications, cover letters and/or resumes shall only be accepted on-line through the PageUp recruitment management system at https://jobs.virginia.gov and must be received by 11:55 P. M. on June 4, 2025. Please limit resumes to four pages and cover letters to one page. Any additional attachments received in excess of this will not be considered.

PageUp provides a confirmation of receipt of your application, resume and/or cover letter submitted successfully. Please refer to your PageUp account to check the status of your application for this position. For questions, please contact the Employment Unit of the Human Resources Division at civilianemployment@vsp.virginia.gov.

The Department of State Police is an Equal Opportunity Employer. Our policy is to extend employment opportunities to qualified individuals on an equal basis regardless of an individual’s race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

REASONABLE ACCOMMODATIONS ARE AVAILABLE UPON REQUEST

(V)alor (S)ervice (P)ride

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.