Quality Assurance (QA) Manager

  • 28132
  • Richmond, Virginia, United States, 23219
  • State Corporation Commission
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Additional Detail

Quality Assurance (QA) Manager

Anticipated Salary Range: $85,000-$115,000
Salary Commensurate with Qualifications and Experience

The State Corporation Commission seeks a Quality Assurance (QA) Manager to join the Clerk’s Office, which serves as the official custodian of the judicial and administrative records of the Commission and the central filing office in Virginia for most business entities, as well as Uniform Commercial Code (UCC) financing statements. The Clerk’s Office processes more than 800,000 registrations and fees annually for corporations, limited liability companies, business trusts, limited partnerships, general partnerships, and limited liability partnerships.

The QA Manager oversees quality assurance and testing functions for Clerk’s Office systems and will lead a team of four employees. This full-time position offers a hybrid work schedule, as well as training and professional development opportunities.

Essential Duties and Responsibilities
  • Manage all system testing for the Clerk’s Information System (CIS) and other Clerk’s Office systems
  • Manage all data validation and correction for CIS
  • Conduct defect reviews with vendors and internal staff to validate details, identify priority, and plan for correction
  • Oversee the creation and maintenance of the CIS automated testing suite
  • Coordinate system updates with vendors, ITD, and Clerk’s Office stakeholders
  • Validate interface functionality during system testing
  • Conduct system test management according to best practices, including tracking and recording of results
  • Participate in website updates, ARMICS, and technology audits to provide subject matter expertise on Clerk’s systems and processes
  • Utilize reports and metrics to streamline processes and determine priorities
  • Manage, coach, develop, train, and evaluate staff
  • Oversee the development and maintenance of procedures 
  • Identify and implement process improvements for Clerk’s Office systems and processes
  • Provide project leadership and serve as liaison for Clerk’s Office system projects
  • Make recommendations to senior management
  • Review, analyze, and comment on proposed legislation
  • Recommend changes to organizational structure, career ladders, and progression within the office
  • Perform related work as required

Please Note: SCC only accepts applications received through its career center site. Applications submitted through Virginia Jobs site directly will not be considered.
For more information and to apply for this position directly on the SCC Career Center website, click the Additional Detail button on this page.
To view all current SCC job openings, visit the SCC Career Center website and click the Search button under Job Search.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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