Servicemember, Veterans and Families (SMVF) Liaison

Title: Servicemember, Veterans and Families (SMVF) Liaison

State Role Title: Prog Admin Specialist I

Hiring Range: $28-$30/hr

Pay Band: Part-time/hourly 

Agency: Dept of Veterans Services

Location: JAMES MONROE BUILDING

Agency Website: www.dvs.virginia.gov

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Veteran Services is seeking an experienced Servicemember, Veterans and Families (SMVF) Liaison. The (SMVF) Liaison champions Virginia’s veterans and their families by ensuring access to the benefits, care, and recognition they’ve earned through service and sacrifice. This role focuses on delivering high-impact constituency services—particularly for military spouses, women veterans, caregivers, and military dependents. The Liaison supports efforts to connect military families to essential local, regional, state, and federal resources that support a successful transition to civilian life in Virginia. Core responsibilities include identifying and coordinating outreach strategies, increasing public awareness, facilitating training initiatives, and supporting events aimed at improving the quality of life for military-connected individuals and families.

Minimum Qualifications

• Proven ability to manage multiple clients, projects, and programmatic activities concurrently in a fast-paced environment.
• Strong interpersonal skills with the ability to engage and collaborate effectively with diverse constituencies, including interagency partners and government officials.
• Demonstrated skill in assessing and prioritizing program performance and enhancing service delivery strategies.
• Proficient in using client relationship management (CRM) systems and understanding of database administration principles.
• Excellent verbal and written communication skills, with keen attention to detail and strong organizational abilities.
• Experience in designing and delivering training to adult learners, including facilitation of workshops or instructional sessions.
• Deep knowledge of military transition processes (federal and state), including related resources, services, and the impact on servicemembers and their families.
• Thorough understanding of federal, state, and agency regulations and policies governing veteran transition and employment services.
• Ability to contribute to policy development and implementation through collaborative engagement and administrative coordination.

Additional Considerations

Experience in social services, business, public administration, education or combination of education and job experience. research, public policy, public administration, business, or related field or equivalent experience. Additional Considerations: Prior project management or leadership experience. Prior public speaking experience.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

VDVS accepts submissions of on-line applications only. Faxed, mailed, or emailed applications will not be considered. Applications are accepted until 11:59 P.M. on the job closing date. Applications and/or resumes should include relevant work history which includes your specific qualifications for the position you are seeking.
The decision to interview an applicant is based solely on the information received for this position from either the electronic applications and/or resume. RMS provides a confirmation or receipt when your application and/or resume is submitted successfully. Please refer to “Your Application” in your RMS account to check the status of your application.
It is the policy of VDVS to provide equal opportunity for all applications and employees regardless of race, color, religion, sex, age, marital status, national origin, gender, identify or expression, disability, veterans status or political affiliation, or against otherwise qualified person with disabilities.
Commonwealth of Virginia State agencies must provide reasonable accommodations to applicants with disabilities, where appropriate. Applicants requiring accommodations should direct inquiries to the human resource contact directly. Requests for reasonable accommodations will be reviewed and determined on a case-by-case basis.
Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), MUST attach these forms when submitting their state application and/or resume.

Contact Information

Name: DVS HR Team

Phone: N/A

Email: recruitment@dvs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.