Benefit Programs Specialist III

Minimum Qualifications: Working knowledge of practices of public service organizations, economic and basic human behavior, financial assistance programs sufficient to determine/re-determine eligibility for benefits; eligibility requirements for social service assistance as outline by State, Local and Federal guidelines, regulations and policies; mathematics to calculate percentages, formulas and averages to solve mathematical problems; and interviewing techniques such as data collection and investigation. Skill in operating a personal computer and the associated office and agency software; Demonstrated ability to communicate effectively, both orally and in writing with broad spectrum of individuals to include, but not limited to, customers, employers, courts and medical professionals in person and on the phone; interview, gather information and determine from a variety of sources missing information and gaps; apply common sense understanding to carry out instructions furnished in written or oral form; use various types of automated technology to establish and maintain case record, access data such as estates, retirement accounts, and real estate, reports and manipulate data; maintain professional ethics related to confidentiality; exercise sound judgment, discretion, tact and resourcefulness in solving problems and drawing logical conclusions; and establish and maintain effective working relationships with applicants and recipients, other public and private agencies, associates, and the public in a positive and tactful manner un sometimes stressful situations.

 

 

 

Preferred Qualifications:  Any combination of training and experience which provides the required knowledge, skills and abilities.

 

 

 

Special Requirements:  Applicants are subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and/or pre-employment drug screen. The investigation may include fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment), credit checks (relevant to employment) and other checks requested by the hiring authority. All offers of employment are contingent upon satisfactory results of the required checks and screenings.

Employees must be willing to work in the community emergency shelter in the event of a natural disaster or emergency. 

 

 

 

Special Instructions to Applicants: Applicants are encouraged to provide a complete listing of work experience, either paid or unpaid and qualifications on the application. Consideration for an interview is based solely on the information provided within this application. All applications must be submitted electronically through this website. All other forms of submission will be considered null and void.