Event Services Coordinator (Internal Candidates Only)

Title: Event Services Coordinator

State Role Title: PR & Marketing Specialist III

Hiring Range: 47,000

Pay Band: 4

Agency: The Science Museum of Virginia

Location: Broad Street Station

Agency Website: https://smv.org/

Recruitment Type: Agency Employee Only - A

Job Duties

The Science Museum of Virginia is seeking a passionate and organized Event Services Coordinator to help manage and coordinate exciting after-hours public events, meetings, tours, programs, and facility rentals.

In this key role, you'll be at the center of the action, negotiating contracts, coordinating logistics with vendors, entertainers, caterers, and more, all while ensuring that every event runs smoothly. As the Manager on Duty (MOD) for museum-hosted events, you'll oversee operations and provide top-tier customer service, ensuring guests have a fantastic experience. You’ll also support the daily operations of our vibrant team, making sure every event is a success! This position has a variable schedule and applicant must be available to work evenings, weekends, and holidays.

If you thrive in a fast-paced, event-driven environment and are eager to make your mark in a world-class institution, we want to hear from you! Apply today and help bring extraordinary events to life at the Science Museum of Virginia!

This is an internal posting open to current employees of the Science Museum.

Benefits

The position offers a competitive benefits package including medical, dental, vision, FSA, HRA, HSA, life insurance, 457 and pension plan, short and long-term disability and employee assistance program. The Science Museum has a generous paid time off policy, including vacation leave, four days family & personal leave, eight sick days per year and 13 paid holidays.

Minimum Qualifications

The successful candidate will possess excellent verbal and written communication skills, with the ability to work effectively with people of all ages and backgrounds in an educational environment. A strong understanding of the Science Museum’s mission, programs, and services is essential, as well as the ability to interpret and implement policies for guests and clients. The candidate must be a proactive, self-starter who can work independently with minimal supervision, demonstrating reliability and honesty. Possess a demonstrated track record of establishing and maintaining positive relationships with staff, volunteers, contractors, and the public, always exercising tact and diplomacy. The ability to plan, schedule, and execute facility set-ups based on client instructions is a must, along with strong attention to detail and the ability to manage multiple tasks efficiently. Previous experience in providing outstanding customer service and working with a diverse range of clients is required. Proficiency in Google Suite and MS Office (Word and Excel) is necessary, and a working knowledge of basic AV and lighting equipment is preferred. The candidate must also be able to handle cash and credit card sales in accordance with established cash control procedures. A valid driver’s license is also required, as well as emergency response and First Aid/CPR certification (or ability to attain both). Availability to work evenings, weekends, and holidays is required for this position.

Additional Considerations

Previous event experience is a plus. Knowledge of guest service principles, practices, and procedures. Excellent business math skills. Fluency with G suite.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Science Museum of Virginia will accept ONLY online applications for all Science Museum employment opportunities. To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line “Virginia Jobs” (RMS) employment site no later than 11:55 p.m. on the closing date listed. If the position is an open until filled recruitment; the position will remain open for a minimum of 5 workdays or until the position is filled. Each application is reviewed for documentation that shows the applicant meets the minimum and additional qualifications stated in the job announcement. The decision to interview an applicant is based on the information provided on the application; therefore, it is essential to provide detailed information. Submitting an application lacking in detail, may impact your interview eligibility. The RMS website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. Multiple positions may be filled from this recruitment within 90 days of the closing date. Computers are available for applying for jobs in public libraries and the Virginia Employment Commission offices.

The Science Museum seeks motivated people of all backgrounds. We value diversity of cultures, races and ethnicities, gender expressions, and abilities. Reasonable accommodations are available upon request.

As a V3 (Virginia Values Veterans) employer the Science Museum Welcomes Veterans to apply! We provide hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume.

Selected candidate(s) must successfully pass a criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks.

The Science Museum will record information from each new employee’s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization.

Contact Information

Name: Human Resources

Phone: ‪804.372.3766‬

Email: hr@smv.org

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.