Family Support Worker

Title: Family Support Worker

State Role Title: Counselor I

Hiring Range: $40,000-$45,000

Pay Band: 3

Agency: Virginia Department of Health

Location: CENT VA-LYNCHBURG CITY-Cen

Agency Website: https://www.vdh.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave. 

Provides guidance to clients with a knowledge of social and vocational case
management and counseling methods to develop individualized service plans and
perform psycho social assessments to determine personal, social, health and
economic needs. Assists clients by independently identifying and referring them to
available federal, state, local, and private resources to assist with their needs.
Educates clients on clinical and other relevant procedures and coordinates client care
and community resources.

Minimum Qualifications

Experience and knowledge of: family services principles, practices and ethics;
development of treatment plans to deliver services and locating and securing
resources; knowledge of infant and child development; parent-child
dynamics; child abuse, neglect, and trauma impact
• Experience and knowledge of: individual counseling and relationship building;
effective communication; group leadership; documentation, data entry, and
record keeping
• Ability to promote appropriate programs; be a positive role model and
mentor for clients, providing emotional support, health and safety
information, and community referrals
• Strong verbal and communication skills; skill in interviewing to gather,
interpret, and use data appropriately; case management and excellent
organization skills; ability to handle multiple tasks and work effectively as a
team member
• Ability to adhere to confidentiality and handle sensitive information
• Computer skills to include web-based case management documentation

Additional Considerations

n/a

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service’s Child Abuse and Neglect Central Registry check, U.S. HHSIG Exclusion List check, employment reference check and E-Verify. Other financial, credit, driving, background checks or completion of Statement of Economic Interests may be required for certain positions. VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov. If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply! Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Cortez Jackson

Phone: n/a

Email: cortez.jackson@vdh.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.