Learning and Development Coordinator

Title: Learning and Development Coordinator

Hiring Range: $65,000 - $80,000

Agency: Virginia Lottery

Location: Richmond, VA 

Agency Website: www.valottery.com

Recruitment Type: General Public - G

Job Duties

For more than three decades, the Virginia Lottery has worked to build a strong reputation, one synonymous with providing fun, entertaining experiences and doing so responsibly and with integrity. Proceeds from traditional Lottery games support K – 12 public education in Virginia. Taxes generated by sports wagering and casino gaming, which are regulated by the Lottery, benefit other priorities of the Commonwealth.

The Virginia Lottery is currently seeking a Learning and Development Coordinator to join our Human Resources team.

The Learning and Development Coordinator will be responsible for designing and implementing interactive and engaging employee training programs for the Virginia Lottery. The training programs will explore growth opportunities and address workforce development needs. This position will conduct needs assessments, develop in-person and e-learning courses, coordinate professional development programs, and track the ROI of training initiatives. The Learning and Development Coordinator will also:

• Partner with the Lottery management team and subject matter experts (SMEs) to develop and implement adult training courses and programs for new and existing employees.
• Develop and maintain an annual training calendar to cover all agency training.
• Develop and create e-learning modules and online training programs.
• Implement a Learning Management System (LMS) that provides tools for managing and delivering training content with the following features: content management, course management, tracking and reporting of training by department, position and employee.
• Conduct needs analysis to identify training gaps and create solutions.
• Reviews current agency wide training to determine linkage to agency goals.
• Provide consultation to managers on Individual Development Plans (IDPs), working one-on-one to ensure their understanding of the process.
• Coordinate, and schedule training courses and programs.
• Develop a course evaluation tool to measure the effectiveness of the training.
• Evaluate the effectiveness of training programs and make suggestions for improvement.
• Ensure compliance with legal requirements and company policies related to training.
• Collaborate with the HR team to support organizational goals and strategies.
• Maintain and update internal Intranet for e-learning training and lottery industry training.
• Coordinate outsourced training.
• Manage LinkedIn Learning account by adding, removing and updating employee information.
• Create learning paths and create custom content in LinkedIn Learning.
• Partner with the HR team to create and maintain an onboarding guide for the HR team.
• Develop and maintain a check-in/survey program for new hires for 30, 90, 180 days.
• Stay up to date with industry trends and best practices in training and development.
• Create training materials including presentations, handouts, and videos.
• Manage the logistics of training activities, such as scheduling, venue, and equipment.
• Responsible for the administrative duties associated with the training program, like scheduling, budgeting, and assigning mandatory training.
• Provide managers with new hire probation evaluation reminders.
• Responsible for documenting, approving and processing training requests in a Learning Management System.
• Ensure and track mandatory learning events for staff.
• Responsible for maintaining agency wide training data for conferences, continuing education, management/leadership development, soft skills, safety training, sales training, and skills/job training.
• Responsible for maintaining quarterly LinkedIn training reports to document usage by department, training types and return on investment.
• Report on trends identified from statistical analysis of learning and development data.
• Assist HRBP’s in human resource functional areas: compensation, recruitment, onboarding, performance management, records management, benefit administration and employee relations as needed.

Minimum Qualifications

• Bachelor’s Degree from an accredited 4-year college or university in Education, Human Resources, Organizational Design or related field.
• Minimum of 3 years of experience in designing and developing training programs with demonstrated experience in assessing training needs and evaluating training effectiveness.
• Experience in the development of instructor-led training and/or e-learning in the adult learning field.
• Experience with authoring tools.
• Experience with learning management systems (LMS).
• Strong visual design skills.
• Experience writing strong learning objectives.
Knowledge and understanding of learning theories such as ADDIE.
• Excellent verbal and written communication skills.
• Excellent presentation skills.
• Strong interpersonal skills.
• Excellent organizational skills and attention to detail.
• Strong data analytics skills.
• Strong project management skills.
• Ability to work effectively with individuals at all levels of the organization.
• Experience with Microsoft software: Excel, PowerPoint, Word, Outlook, Teams and Sharepoint.
• Be flexible and available to interact with employees at all levels.
• Be self-directed and motivated.

An equivalent combination of training and professional work experience may be substituted for the minimum qualifications.

Additional Considerations

• Previous experience implementing and managing a learning management system is preferred.
• LinkedIn account management experience is preferred.
• Working knowledge of multiple human resource disciplines including recruitment, compensation practices, organizational diagnosis, employee relations, diversity, performance management, federal and state employment laws is preferred.
• A PHR or SPHR certification is preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

• Must complete a Background Investigation.
• Possess a Valid driver’s license, with satisfactory driving history.
• Travel throughout Virginia will be required as needed.
• Able to work a hybrid schedule requiring three days in the office (Tuesday and Wednesday are mandatory).

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.