Operations Consultant

Title: Operations Consultant

State Role Title: Prog Admin Specialist III

Hiring Range: Commensurate based on qualifications and experience

Pay Band: 6

Agency: Dept of Ed Central Operations

Location: JAMES MONROE BUILDING

Agency Website: www.doe.virginia.gov

Recruitment Type: General Public - G

Job Duties

A responsible professional position that utilizes initiative, professional judgement in researching, analyzing, and evaluating data and operational functions to ensure quality management across the state in conjunction with current departmental policies and procedures. Employs the necessary analytic tools to analyze operational issues with regard to expected outcomes, identifying trends and opportunities for improvement, analyzing root causes, reporting findings and recommending improvements to management.

Minimum Qualifications

• Knowledge of the principles and techniques of project planning and management.
• Demonstrated ability to prepare, edit and oversee the preparation of complex documents.
• Demonstrated ability to effectively analyze and organize documents submitted from organizations, document oral and written argument from licensees and the general public.
• Strong attention to detail.
• Working knowledge of the principles of regulatory practice and considerable knowledge of the techniques of conflict analysis and resolution.
• Demonstrated capacity for self-directed work; evidence of applied analytical skills and ability to plan and organize work projects; and knowledge and use of personal computer and software packages related to word processing and data management/analysis, including sufficient understanding of layout and design to prepare print.
• Demonstrated ability to provide timely and appropriate technical assistance to a wide range of individuals (e.g., licensing staff, providers of child day programs, management, public officials, etc.) seeking assistance with understanding and/or solving problems related to policies and procedures, and/or regulatory requirements.
• Demonstrated ability to work effectively with members of a team.
• Able to take the lead to coordinate efforts of the committee to layout objectives, goals, and target dates for assignments.
• Experience using software applications including Word/Excel, Google suite apps, teleconference tools, and online data collection and reporting systems.

Additional Considerations

• Supervisory experience is preferred.
• Working knowledge of Adobe Acrobat Pro.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

A résumé will be accepted in lieu of a completed state application. Applications submitted via e-mail, postal service, fax or hand-delivered will not be considered. Successful candidates must pass a criminal background check. Commonwealth of Virginia employees may have teleworking options available. Final teleworking agreements will be reviewed and approved upon hire.

It is the policy of the Commonwealth and the VDOE that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks, and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions.

If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. The Virginia Department of Education is an Equal Opportunity Employer and encourages diversity within its workforce.

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Jessica Vaughan

Phone: n/a

Email: jessica.vaughan@doe.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.