Virginia Mountain View

Parking Operations Specialist

  • https://jobs.vccs.edu/postings/84122
  • Loudoun County, Virginia, United States
  • Hold for NV280 - Office of Finance
  • Northern VA Community College
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Title: Parking Operations Specialist

Agency: Northern VA Community College

Location: Loudoun - 107

FLSA: Nonexempt

Hiring Range: $18/hr

Full Time or Part Time: Part Time

Additional Detail


Job Description:
General Description:
This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.

Duties and Tasks:
  • Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
  • Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
  • Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
  • Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
  • Operating a state enforcement vehicle while preforming duties.
Minimum Qualifications:

KSAs:
  • Ability to interpret and apply policies, procedures and guidelines.
  • Communication and customer service skills
  • Good problem solving and critical thinking skills.

Required Qualifications:
  • Customer service experience
  • Computer experience working in a Windows environment
  • Valid Driver’s License
Additional Considerations:

Additional Considerations:
  • Cash-handling experience
  • Experience in an office environment.
  • Experience dealing with customer concerns and problems.

 

Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer

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