Receptionist

Title: Receptionist 

State Role Title: 19031

Hiring Range:  $30,510 - $ 40,000

Pay Band: 2

Agency: Dept Behavioral Health/Develop

Location: Southeastern VA Training Ctr

Agency Website: https://dbhds.virginia.gov/facilities/sevtc/employment

Recruitment Type: General Public - G

Looking for a career with meaning and purpose? Join our team at Southeastern Virginia Training Center!

Southeastern Virginia Training Center is hiring a receptionist to join our Security team at our 24-hour facility. The Receptionist is responsible for answering a multi-line phone system and demonstrating a high level of customer service. This position maintains security by following procedures, monitoring logbook, issuing visitor badges and enforcing access control to the building.

 About Us

At Southeastern Virginia Training Center (SEVTC) we serve citizens with intellectual and developmental disabilities. We are an intermediate care facility operated by the Department of Behavioral health and Developmental Services (DBHDS) where we support individuals in state-of-the-art homes with accommodations unique to their specific needs. At SEVTC, we take pride in providing our individuals with a person-centered approach, fostering their independence, and ensuring their life is fully realized to their potential. Our employees are our most valuable asset, and we take time to invest in their health, wellness, and happiness.

 About the Role

• Serves as the first point of contact for staff, individuals and visitors to the Facility.
• Responsible for answering a multi-line phone system and demonstrating a high level of customer service including answering general questions.
• The position maintains security by following procedures, monitoring logbook, issuing visitor badges and enforcing access control to the building.
• This position monitors visitor activity monitors video surveillance monitors, and contacts police and/or fire departments in the case of an emergency as well as acts in the capacity of first responder for emergency situations.

 Shift

Sunday through Thursday 11:00 p.m. -7:00 a.m.

 Skills and experience required:

We seek a candidate with experience handling emergency situations in a calm and professional manner. We also seek the following:

• Experience with general office procedures and equipment.
• Experience with Operating a two-way radio and general announcing system.
• Basic computer skills.
• Some bookkeeping skills with emphasis with data entry.
• High school diploma or equivalent is required.
• Active, valid driver’s license.

Bonus points if you have:

• Former DCIS licensed private security certificate; armed and unarmed.

 Person Centered. Community Based.

SEVTC’s mission is to provide quality, person-centered services for individuals with intellectual and developmental disabilities and their families in partnership with a community-based system of supports.

We envision SEVTC as a center of excellence providing specialized supports that enable successful community living for individuals with intellectual, developmental and behavioral challenges across the state of Virginia.

Our values reflect an environment where: individuals lead self-determined lives that focus on empowerment, dignity and respect, employees are valued and appreciated as out most import asset, individuals and employees live, work and play in an environment that is safe and free from harm, collaboration with DBHDS, community partners, and family members is welcomed and fostered, and resources are utilized in a thoughtful and efficient manner.

 Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Southeastern Virginia Training Center only accepts online applications via PAGEUP. Resumes and other documents may accompany the application but will not serve as a substitute for an application. Faxed, e-mailed or mailed applications will not be accepted. Please refer to your PAGEUP account for the status of your application and this position.

This posting will remain open for a minimum of five (5) business days.

Commonwealth’s Alternate Hiring Process: In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services (DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link: https://www.vadars.org/drs/cpid/PWContact.aspx
, or call DARS at 800-552-5019.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact Human Resources at 757-424-8545 for assistance. Minorities, Individuals with disabilities, Veterans, and people with National Service experience are encouraged to apply. EEO/AA/TTY.

Southeastern Virginia Training Center is an Equal Opportunity Employer. Employment opportunities are open to all regardless of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics or disability.

DBHDS is a healthcare organization and must comply with the federal Centers for Medicare and Medicaid Services (federal CMS) guidance on Omnibus COVID-19 Health Care staff Vaccination Regulation which requires vaccination of all employees or an exemption. A job offer of employment is contingent upon the candidate meeting these guidelines as a condition of employment.

Contact Information

Name: Sarita Jordan

Phone: (757) 424-8545

Email: sarita.jordan@dbhds.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.