Office Manager, Faculty Success

Working Title: Office Manager, Faculty Success

State Role Title: Administrative and Office Specialist III

Position Type: Full-time Staff (Classified)

Position Status: Full-Time

FLSA Status: Non-Exempt: Eligible for Overtime

College/Division: Faculty and Curriculum

Department: 100580 - Center for Faculty Innovation

Pay Rate: Pay Range

Specify Range or Amount: $38,000-$42,500

Is this a JMU only position? No

Is this a grant-funded position? No

Is this a Conflict of Interest designated position? No

Beginning Review Date: 05/15/2025

About JMU:

James Madison University is a publicly funded university with a beautiful campus and a supportive community that is committed to preparing students for the future. The university offers excellent comprehensive benefits which include paid vacation, sick, parental, and community service leave in addition to 19 paid holidays a year; affordable health insurance; retirement through the Virginia Retirement System. We also offer a work-life balance and integration program, Balanced Dukes, that is designed to support the overall wellbeing of our employees and a Tuition Waiver Program that allows employees to have tuition waived for undergraduate and graduate level courses taken at JMU.

Visit our Prospective Employee site to learn more about what makes JMU a great place to work: bit.ly/JMUEmployment

General Information:

The Office of Faculty Success is seeking a motivated and enthusiastic individual to lead administrative and organizational excellence as the Office Manager. This position provides administrative/fiscal support to the AVP of Faculty Success, supports educational development efforts by providing office management and high-level customer service, and leads external communications

Duties and Responsibilities:

Applies knowledge of administrative, fiscal, and budgetary principles to the management of the Faculty Success budget

• Works with AVP to assure the budget reflects mission, vision, and core priorities
• Maintains the Faculty Success budget in ways that are fiscally responsible and reflect University stewardship expectations (i.e., applies regulations to all purchases and travel-related expenditures)
• Coordinates with campus fiscal technicians to ensure timely payment for services rendered
• Provides fiscal support, monitors financial accounts, and retains a small purchase card (SPCC) for the office

Oversees data management

• Develops and documents innovative approaches to managing data within the office of Faculty Success
• Provides support in reviewing protocols, annual report, strategic plan, the Faculty Success websites, and program documentation for proofreading and providing input
• Co-leads the generation of data/reports needed for the STAR and HR annual reports

Leads office management and coordination

• Purchases supplies / submits orders through the state ordering system (eVA)
• Serves as Fixed Asset Coordinator (FAC)
• Coordinates with the Center for Faculty Innovation (CFI) leadership to process travel pre-authorizations, expenditures, and reimbursements, etc. through Chrome River, etc.
• Enters time entry for wage and student staff in the HR Time Entry system

Provides primary support to the AVP

• Works with AVP to design and publish outward-facing documents
• Maintains the AVP’s calendar
• Provides targeted assistance to the AVP as needed for program support

Supports the management of programs that enhance faculty teaching, scholarship, and career planning

• Liaises effectively and in a timely manner with offices across campus to schedule or reserve rooms/spaces (through EMS)
• Coordinates with CFI Leadership on all catering needs for programming.
• Coordinates meal voucher requests
• Provides assistance as needed for program support (nametags, signage, other program materials/ordering, etc.) and day of programming

Qualifications:

Required Qualifications:
- Ability to operate effectively, efficiently, and professionally in a fast paced, high volume office
- Ability to work independently as well as be a good team member
- Ability to appropriately handle confidential information
- Fluency in the PC and Mac computer operating environment and Microsoft Office with a particular focus on Word, Access, and Excel
- Fluency in social media publicity and website management using a CMS (like Cascade or a comparable system)
- A general understanding of basic accounting procedures for budget maintenance
- Moderate to advanced typing/data entry skills
- Polished telephone communication skills
- Interpersonal and leadership skills

Additional Posting Information:

Conditions of Employment:  

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.

We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.

Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.