Family Services Supervisor

Hiring Range: $52,430.00 to $97,643.00

Full Time or Part Time: Full Time

Additional Detail

Salary Range: $52,430-$97,643

Family Services Supervisor for CPS

Job Description:

This position supervises staff that provide direct services for Child Protective Services, supervise, train, lead, and develop staff and monitor case management services.

Supervises workers, assistants and others; sets and enforces objectives for quality and quantity of work performed by unit; evaluates social service programs and program budgets; applies appropriate human resource practices in the supervision of staff; establishes and maintains good working relationships with others; Recommends policy changes based on evaluation of program effectiveness; deals with difficult or dangerous cases; interprets the program to other agencies and to the public; and participates in community planning and development of new resources, jobs and community work sites. The Family Services Manager is distinguished from the by the latter’s responsibilities for supervising Family Services Supervisors and managing the direct services program performance. 

Minimum Qualifications:

Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field and a minimum of two years of appropriate and related leadership in a Human Services area (Section 22VAC40-670-20 of the Administrative Code of Virginia).

Considerable knowledge of principles and practices of effective supervision; of policies, procedures and regulations relating to the various direct service programs; the literature in the field of human services programs; casework supervision principles and practices; principles and processes for providing customer and personal services to include needs assessment, meeting quality standards for services, and evaluation of satisfaction; employment and/or social work principles, practices and treatment modalities; and social, economic, health and employment problems that face individuals, groups and communities. Familiarity with the State Department of Social Services Transformation Project and willingness and ability to implement State Transformation locally.

Skill in operating a personal computer and the associated software and the operation of  a motor vehicle.

Demonstrated ability to plan and manage work activities and assist others in their planning and management; develop programs and procedures; make decisions in difficult situations; communicate effectively both orally and in writing; apply  treatment and intervention approaches; interpret laws, policies and regulations regarding human services, ensure compliance and recommend needed changes; supervise  others working with clients; analyze situations to make sound judgments within the framework  of existing laws, policies, and regulations; and train, evaluate, lead, and develop subordinate staff. Demonstrated ability to develop and implement service plans for clients, court documents, letters to other professionals and community partners. etc.

Experience coordinating community resources and with interviewing, assessing needs, counseling and referring clients to other resources.

Preferred Qualifications:

Considerable experience in assigned program area/human services programs and completion of required training programs.

Experience in Child Protective Services with a local department of Social Services or other resources.

Considerable experience in a local Virginia department of social services as a Family Services Worker.

Supervisory experience or work experience in a leadership role.

Equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Special Requirements:

Applicants may be subject to a Criminal History Background search, Central Registry search, DMV/driving record check, and must be able to meet agency insurance policy standards. and/or pre-employment drug screen. 

The investigation may include: fingerprint checks (State Police, FBI), local agency checks, employment verification and references, verification of education (relevant to employment) a sealed copy of college transcript must be provided prior to employment, credit checks (relevant to employment) and other checks requested by the hiring authority. 

All offers of employment are contingent upon satisfactory results of the required checks and screenings. 

Employee must be willing to work in community emergency shelter in the event of a natural disaster or emergency. 

Position requires on-call responsibilities.

Special Instructions to Applicants:

Applications/resumes for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. This website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information provided. Please refer to your Local HR Connect account for the status of your application and this position.

Contact Information:

Name: Janie Good

Phone:  540-574-5126

Email: janie.good@dss.virginia.gov 

Address:  Harrisonburg Rockingham Social Services District 

110 North Mason Street Harrisonburg, Virginia 22802