G3 Academic Advisor

Title: G3 Academic Advisor

Agency: Virginia Peninsula Community College

Location: Williamsburg - 830

FLSA: Exempt

Hiring Range: $46,000 - $54,000

Full Time or Part Time: Full Time

Additional Detail

Job Description:

Virginia Peninsula Community College is a two-year institution of higher education established as a part of a statewide system of community colleges. It primarily serves the residents of the cities of Hampton, Newport News, Poquoson, and Williamsburg, and the counties of James City and York.

Virginia Peninsula Community College changes lives, empowers students to succeed, and enhances the social and economic vitality of the region through high quality education and workforce training, excellent services, and innovative partnerships.

The Advisor’s primary role will be onboarding and supporting students in G3 (Get Skilled, Get a Job, Get Ahead) credit and noncredit programs. The advisor serves as a resource to assist individuals in overcoming non-academic barriers that may affect their ability to complete their educational goals successfully. This includes communicating regularly with students, maintaining records of student outreach and other interactions, making connections to available college and community support services, and assisting with academic interventions when necessary and performs other duties as assigned.

• Experience in advising students. A commitment to diversity issues concerning student access, enrollment, and retention.

• Knowledge of best practices in academic advising, student development and student learning outcomes.
• Knowledge of different G3 degree programs offered by the institution, including the specific requirements for each major.
• Knowledge of usage of data and analytics to identify patterns and trends in student performance. This data helps them make informed decisions about how to best support individual students and improve advising programs.
• Knowledge of academic advising theories that promote proactive and persistent engagement with students to support their academic success.
• General knowledge of office systems, practices, and administration.

• Demonstrates excellent written and verbal communication.
• Exhibits attention-to-detail and a high degree of organization.

• Works effectively within an ethnic, cultural, and socially diverse student population.
• Interprets and administers federal and state policies and procedures.
• Employs the interpersonal skills needed to facilitate a student-centered, inclusive, and culturally sensitive advising rapport that effectively meets students' needs and that is tailored to their interests and goals.
• Develop inclusive and ethical practices consistent with program and population needs that promote learning, student development, progress, and success.
• Conducts detailed analysis of program issues and concerns and makes recommendations as appropriate while exercising decision making, judgment and discretion.
• Analyzes and evaluates procedures and work methods and exercises appropriate judgment in establishing priorities and work methods.
• Delivers student services and referrals to other partner services and/or agencies.
• Displays leadership qualities and characteristics necessary for developing effective working relationships with students/customers, partner agencies, partner staff and other community individuals and groups.
• Ability to provide services to prospective students including non-credit training preparedness, academic advising, registration and enrollment, counseling and possibly student activities.
• Works with students/customers who are frustrated, angry and/or confused; diffuses the situation and provides the student with a positive experience.

• Experience working in a higher education setting.
• Knowledge of PeopleSoft, Navigate and other educational technologies.
• Familiar with creating and/or using forms, surveys, brochures, and record-keeping procedures.