Risk Documents Administrator

Title: Risk Documents Administrator

State Role Title: 19221

Hiring Range: $22 per hour

Pay Band: 4

Agency: Department of the Treasury

Location: JAMES MONROE BUILDING

Agency Website: https://trs.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of the Treasury is dedicated to serving the Commonwealth by providing excellent financial management and outstanding customer service. We offer challenging and interesting work in a friendly and positive environment.

The Virginia Department of the Treasury is currently recruiting for a Risk Documents Administrator in the Division of Risk Management. The Division of Risk Management provides broad risk management and insurance services for the Commonwealth. The employee will be responsible for reviewing property loss submission packages provided by Commonwealth agencies for reimbursement. Tasks will include organizing documents to submit for review; ensuring all listed payments have proper back-up documentation; providing claim handlers with summaries and lists of missing documents in easy to decipher formats with tabs and links; and utilizing spreadsheets to input and track data. In addition, the employee will be responsible for creating and sending correspondence, creating invoices, sending premium invoices, updating user information, updating member data, and reviewing legal bills for payment.

The employee will work closely with claim handlers and other staff to ensure the best possible work product is created and information is compiled and distributed in an efficient and timely manner.

Minimum Qualifications

• Experience working with large amounts of data and paperwork, then compiling into workable formats.
• Excellent written and verbal communication skills.
• Considerable skill and proficiency in the use of computers and related software programs to include Microsoft Office Suite (Word, Excel, Access, Powerpoint).
• Experience creating invoices and using accounting software.
• Strong organizational skills, including the capability to create and review structured packages with clear layouts, tabs, and links for claim handlers.
• Ability to maintain confidentiality and exercise discretion.
• Ability to work independently and as part of a team.
• Ability to handle and prioritize multiple tasks.
• Experience providing exceptional customer service to internal and external customers via email and telephone including communication of process and procedures.

Additional Considerations

None

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

All finalists are subject to a background investigation. The investigation may include: criminal checks; employment verification; verification of education; and other checks requested by the hiring authority.

Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms with their state application.

The Department of the Treasury telework policy allows for up to two days a week of telework subject to the position requirements.

A résumé and cover letter are required to be submitted. Applications for this position must be submitted electronically through this website.

Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted.

This website will provide a confirmation of receipt when the application is submitted for consideration.

Please refer to your RMS account for the status of your application and this position.

The Virginia Department of the Treasury is an Equal Opportunity Employer.

Contact Information

Name: Lori Perez

Phone: 804-225-3247

Email: HR@trs.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.