Student Success Coordinator

Title: Student Success Coordinator

Agency: VP STUDENT ENROLLMENT, ENGAGEMENT & SERVICES

Location: Norfolk, VA

FLSA: Exempt

Hiring Range:

Full Time or Part Time:

Additional Detail

• Master’s Degree in higher education, counseling, psychology, education, social work or relevant field; or a Bachelor’s degree in stated fields with related experience equivalent to a Master’s degree may be substituted.
• Basic knowledge of student development and resources to promote student success.
• Working knowledge of Microsoft Office Suite programs, and information systems such as Banner or a comparable program used to edit communication documents, enter and manipulate data, and produce or generate reports.
• Demonstrated skill in advising and counseling.
• Demonstrated ability in working with diverse student populations.
• Strong interpersonal skills.
• Strong verbal and written communication skills.
• Demonstrated ability to interpret and explain complex rules and regulations and/or respond to routine inquiries regarding enrollment services functions such as admissions, registration or financial aid.
• Demonstrated ability to build relationships.
• Ability to relate effectively with students, institutional personnel, and the public.
• Ability to maintain confidentiality.
• Demonstrated ability to conduct workshops, seminars, and training.
• Basic experience in counseling, advising or related field. Basic experience in a higher education setting, working with student focused initiatives.